The centralised control system that monitors and automates a building's HVAC, lighting, and energy use; the primary tool for driving operational efficiency and tenant comfort.
Related terms
- Business plan
The asset-level strategy setting out how value will be created over the hold period.
- Capex
Capital expenditure - spending on improvements or major replacements that add value.
- Common area
The parts of a building shared by all occupiers — lobbies, corridors, lifts, car parks — whose upkeep is funded collectively through the service charge.
- Facilities management
The management of building services and infrastructure to support occupiers.
- Hard vs soft services
The split between hard FM services (maintaining physical fabric and plant — HVAC, lifts, electrics) and soft services (people-facing — cleaning, security, land…
- Lease administration
The day-to-day management of lease data and obligations — rent reviews, break dates, renewals, and compliance — ensuring no critical date or income event is mi…
- Lease-up
The process of leasing vacant space to reach target occupancy.
- Opex
Operating expenditure - the recurring costs of running a property.