Glossary & framework library

Demand segmentation

Hospitality

Reference

The breakdown of hotel demand into distinct booking sources (corporate, leisure, group, government, wholesale) so revenue managers can price and forecast each segment on its own dynamics.

Related terms

  • Feeder market

    The source cities or countries that supply a destination's guests; for Gulf and Egyptian resorts the classic feeders are the UK, Germany, Russia, and increasin…

  • Franchise agreement

    A deal to operate a hotel under a brand name and standards for a fee.

  • GOPPAR

    Gross Operating Profit per Available Room, a profitability measure for hotels.

  • Incentive fee

    The share of profit an operator earns above the base management fee, typically a percentage of GOP or a level tied to owner returns; it aligns the operator wit…

  • Key money

    An upfront payment or capital contribution a brand makes to an owner to win a management or franchise deal, common in competitive Gulf markets where operators…

  • Keys

    Industry shorthand for the number of hotel rooms in a property.

  • Management contract

    An arrangement where an operator runs a hotel for a fee while the owner retains ownership.

  • Market penetration index (MPI)

    A hotel's occupancy divided by its competitive set's occupancy, indexed to 100; it isolates share of demand (heads in beds) separately from rate performance.